Privacy Policy

Introduction

Welcome to Ragdoll Boutique ( www.ragdollboutique.com). Ragdoll Boutique is dedicated to helping prospective families learn about available Ragdoll kittens and communicate directly with us about the adoption process.

This Privacy Policy describes how we handle information collected through our website, contact forms, kitten enquiries, review submissions, and related communications.

By using our website, you acknowledge that your information will be handled as described in this policy, subject to applicable privacy laws.

Information We Collect

The personal information we collect depends on how you interact with our website.

Information You Provide

When you submit an enquiry, contact us, or use an interactive feature, we may collect:

• Your full name.
• Your email address.
• Your telephone number.
• Your state or general location.
• Your preferred method of contact.
• The kitten you are interested in.
• Questions, messages, or other information you choose to provide.
• Review ratings and testimonial content you submit.
• Information needed to coordinate a reservation, collection, or delivery arrangement.

Information Collected Automatically

When you access the website, our hosting environment and website software may process technical information such as your IP address, browser type, device characteristics, pages visited, approximate access times, and server diagnostic information.

This information may be used to operate the website, investigate technical problems, maintain security, and understand website performance.

How We Use Your Information

We use personal information for purposes related to operating Ragdoll Boutique and communicating with prospective and existing customers.

These purposes may include:

• Responding to messages and kitten enquiries.
• Providing information about available Ragdoll kittens.
• Discussing kitten reservations and next steps.
• Coordinating appointments, pick-up, or delivery arrangements.
• Responding to questions about kitten care and available documentation.
• Processing and moderating customer reviews.
• Maintaining website functionality and security.
• Handling requests, disputes, or customer service matters.
• Maintaining business records where appropriate or legally required.

We do not sell your personal information to third parties for their independent marketing purposes.

Kitten Enquiries & Reservations

When you enquire about a kitten, we collect the information submitted through the form, including the kitten selected, your contact details, and your message.

We use this information to identify the kitten you are interested in, respond to your questions, discuss availability, and communicate about possible next steps.

If you proceed with a reservation or another arrangement, we may request further information reasonably necessary to coordinate the transaction, confirm relevant details, or prepare for your kitten's arrival.

Submitting an enquiry does not, by itself, confirm a reservation or guarantee availability.

Reviews & Testimonials

Visitors may have the opportunity to submit reviews through the website. A review submission may include your display name, email address, rating, kitten's name, and written feedback.

Submitted reviews may be reviewed by the website administrator before appearing publicly.

If your review is approved for publication, your display name, rating, written feedback, and any kitten name you have supplied may appear on the website.

Your email address is collected for administrative and communication purposes and is not intended to appear publicly with your review.

Please avoid including sensitive personal information, private contact details, or information about other individuals in a public review.

Cookies & Website Analytics

Our website may use cookies and similar technologies to support core functionality, remember user preferences, protect forms, and help maintain website security.

Depending on the services enabled, website analytics or advertising tools may also use cookies or related technologies to understand visitor interactions and measure website performance.

Some cookies are necessary for the website to function correctly. Others, where used, may be optional and subject to consent requirements under applicable law.

You can generally manage or block cookies through your browser settings. Disabling certain cookies may affect website functionality.

If non-essential analytics or advertising cookies are enabled, we will provide any additional notices or consent controls required by applicable law.

Sharing Your Information

We do not sell personal information. We may share information with service providers when reasonably necessary to operate our website or fulfil an arrangement you have requested.

Depending on the services involved, these recipients may include:

• Website hosting and technical support providers.
• Email delivery providers handling enquiries and notifications.
• Payment processors, if an online payment is made.
• Transportation or delivery providers involved in confirmed arrangements.
• Professional advisers assisting with legitimate business or legal matters.
• Authorities where disclosure is required by applicable law.

We seek to limit information shared with service providers to what is appropriate for the relevant purpose. Some providers may process information in locations outside your state or country.

Payment Information

If Ragdoll Boutique accepts an online payment through the website, the transaction may be processed by an external payment service provider.

Payment processors may collect transaction and billing information according to their own privacy policies and security practices.

Ragdoll Boutique may retain records of transactions, including amounts, payment status, and related customer information, for legitimate business, accounting, or legal purposes.

We do not intend to collect or store complete payment card details through our general kitten enquiry or review forms. Please do not include card information in those forms.

How Long We Keep Information

We retain personal information for as long as reasonably necessary to fulfil the purpose for which it was collected, respond to enquiries, maintain relevant business records, or comply with legal obligations.

Retention periods may differ depending on the type of information. For example, enquiries, transaction records, customer communications, and approved public reviews may have different retention needs.

When information is no longer required, we aim to delete it, anonymize it, or otherwise handle it appropriately, subject to applicable legal and operational requirements.

Data Security

We take reasonable steps to protect personal information against unauthorized access, misuse, alteration, or disclosure.

These steps may include website security measures, restricted administrative access, software maintenance, secure connections, and the use of established hosting and email service providers.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

If you believe information you have provided through the website has been compromised, please contact us promptly.

Your Privacy Rights

Depending on your place of residence and the applicable law, you may have rights concerning the personal information we hold about you.

These may include the right to:

• Request information about personal data we process.
• Request access to certain personal information.
• Ask us to correct inaccurate information.
• Request deletion of eligible personal information.
• Object to or restrict certain processing activities.
• Withdraw consent where processing depends on consent.
• Request information about how a privacy concern has been handled.

Some requests may be subject to identity verification, exceptions, or retention obligations under applicable law.

To submit a privacy-related request, please use our Contact page and describe your request.

Children's Privacy

Our website is intended for individuals seeking information about Ragdoll kittens and related services.

We do not knowingly solicit personal information directly from children through our enquiry or review forms.

If a parent or guardian believes a child has submitted personal information without appropriate authorization, they may contact us to request review or removal, where applicable.

Links to External Websites

Our website may contain links to third-party websites, social media platforms, or external services.

When you visit another website, its own privacy policy and terms may apply.

We encourage you to review the privacy practices of third-party websites before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website functionality, information practices, or legal requirements.

When changes are made, the updated version will be published on this page with a revised "Last updated" date.

We encourage visitors to review this page periodically to stay informed about our privacy practices.

Contact Us

If you have questions about this Privacy Policy, would like to make a privacy-related request, or have concerns about the way your personal information is handled, please contact Ragdoll Boutique.